• Submit the Refund Request Form digitally or with a physical, faxed, or scanned & emailed copy. Emailed pictures will not be accepted due to legibility concerns.
• Requests will be evaluated by YMCA Staff.
• Refunds will not be applied to future programming.
• Student Y member fees are non-refundable for individuals, schools and organizations.
• Refunds for Need-Based Scholarship given after payment has been processed will be at the discretion of the Y-Staff.
• If GFI is cancelled by the KY YMCA or program venue due to weather, pandemic or other unforeseen circumstances, non-refundable costs incurred by the organization ($70) will be kept by the Kentucky YMCA Youth Association.
• If you have a positive COVID-19 test we will refund you fully, if you send us the positive test.
• If payment has not yet been received, the refund policy will be implemented as outlined and an updated invoice will be provided.
• Refunds may take up to 30 days to process and are only processed following the conclusion of a conference.
• No refunds will be granted if requested more than 30 days after the conclusion of the conference.

If your request is submitted timeline:

• For GFI in-person conferences, more than two weeks prior to the conference: the refund amount will be the amount paid minus a $70 administrative and incurred costs fee. Please contact Becca Dunn to let her know you will no longer be attending.
• For in-person conferences: Less than two weeks prior to the conference: the refund will be half of the amount paid.
• More than 30 days following the conclusion of the conference: no refund will be given.
• Virtual programs: If a student is sick and unable to attend a virtual program a doctor’s note must be submitted. If the refund request is approved, a $15 administrative fee will be kept by the KY YMCA. No other refunds will be provided for virtual programs.

Refund Request Form (Click Here)

If you need a paper refund form (click here) of the Refund Request Form, which could delay processing:

Mail completed form to:

Kentucky YMCA
91 C. Michael Davenport Blvd.
Frankfort, KY, 40601

OR

fax completed form to: 502-227-7030